The government claim that it is serious about consumer interests, but certainly not for liquor consumers. Calcutta, Delhi, Nainital, Bhopal, Lucknow, Goa, Pondicherry or Bengaluru or Mumbai, liquor is the only thing, in the market for which receipt is not available after purchase. Even if someone ask for it, then also it is not given. In this case, there is no difference all over the country.
Regardless of that, many strict rules have also been made to protect consumer interests. Under this, it is mandatory for the shopkeeper to provide bill on any purchase. These rules also apply on the liquor shop but they do not adhere to it. Retailers selling liquor worth thousands of rupes everyday do not give reciept to their customers. If someone asks for it then he is clearly denied. There is a big scoop behind this.
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If bill regarding sales are not generated, then makes it easy to swap the stock. The complaint of adulteration in liquor is often there, due to this, the liquor shopkeeper avoids the bill. That is why no complaint is ever lodged against them. Consumers do not get bills on purchasing and hence they cannot complain about the quality of the product, the practice of over charging on bottles is also related to this and it is going on and on. If the bill is provided by the shopkeepers then they will not be able to forge their accounts.
A campaign was launched to install POS machines at the shops, but the whole transaction at wine shop is cash based, there is no arrangement of POS machine here. While the wine bottles range from a few hundred rupees to thousands of rupees. If someone does not have cash, then they will not get wine.